SysTools Software

Lotus Notes Not Configured in SysTools Export Notes October 28, 2009

Knowledge Base Article: 17190-2-105

Symptoms:

After installing the Full version of SysTools Export Notes, when a user load a Lotus Notes user      mailbox NSF file perform Start Scan, it throws error

“Lotus Notes Not Installed/Configured Properly”

Cause:

The following are the reasons for the error

1. Lotus Notes not installed.
2. Lotus Notes Client is connected to Domino Server.
3. NSF File is copied from another machine.
4. Lotus Notes Client have been upgraded from previous version.

Solutions:

SysTools Export Notes required Lotus Notes client to be installed on the workstation where the migration/conversion is carried out. Lotus Notes Client 5.0/6.0/6.5/7.0/8.0/8.5 versions are supported.

It requires the Lotus Notes client to be working in an Island Mode i.e. not connected to Domino Server at the time of conversion.

If the NSF file have been copied from another machine then follow the below steps

1.  
   1. Copy the .ID file associated with the NSF file on the workstation where migration/conversion is done.
   2. Open Lotus Notes Client.
   3. Traverse File | Security  | Switch ID.
   4. Provide the path of .ID file and the password.
   5. Launch the SysTools Export Notes and perform migration.

If the workstation on which migration is carried out have been upgraded with multiple versions of Lotus Notes Client then follow the below steps

1.  
   1. Search  for the nlsxbe.dll.
   2. Open the Run window and type the following command

         regsvr32 <Path of the NLSXBE.DLL

Confirmation for successful registration will come.

Applies To:

• SysTools Notes Address Book Converter
• SysTools Lotus Notes to Gmail Contacts
• SysTools Outlook To Notes
• SysTools Notes To Excel
• SysTools Lotus Notes To Outlook Express
• SysTools Securase
• SysTools Lotus Notes Contacts to Outlook Express